# Contacting our Experts

## Contacting Our Experts

GrowthFactor combines AI-powered analysis with human expertise. When you need a second opinion, deeper validation, or hands-on support, our team of dedicated retail real estate analysts is available to help.

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### When to Contact an Expert

**High-stakes decisions:** Major investments, competitive auction situations, or sites where the data sends mixed signals.

**Validation:** You've done your analysis and want an unbiased second opinion before moving forward.

**Complex situations:** Unusual site characteristics, emerging markets, or scenarios where standard analysis may not capture the full picture.

**Custom analysis:** Needs that go beyond the platform's self-service capabilities.

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### How to Reach Us

Contact the GrowthFactor analyst team through any channel:

| Channel         | Contact                                              |
| --------------- | ---------------------------------------------------- |
| **Email**       | <analyst@growthfactor.ai>                            |
| **Slack**       | Direct channel (if configured for your organization) |
| **In-Platform** | Request Report button in the Deal Dashboard          |

Response times vary by plan level and request complexity. Growth and Enterprise plans include dedicated analyst support with prioritized response.

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### What Experts Provide

Our analysts bring 50+ years of combined retail real estate experience to every engagement:

* **Unbiased recommendations:** Pure data validation without agenda
* **Go/no-go guidance:** Clear recommendations when you're stuck between options
* **Custom modeling:** Analysis tailored to your specific concept and requirements
* **Direct discussion:** Talk through findings and implications, not just receive a report