> For the complete documentation index, see [llms.txt](https://docs.growthfactor.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.growthfactor.ai/getting-started/contacting-our-experts.md). # Contacting our Experts The GrowthFactor team includes dedicated retail real estate analysts. When you need a second opinion, deeper validation, or hands-on support, they're available to help. *** ### When to Contact an Expert **High-stakes decisions:** Major investments, competitive auction situations, or sites where the data sends mixed signals. **Validation:** You've done your analysis and want an unbiased second opinion before moving forward. **Complex situations:** Unusual site characteristics, emerging markets, or scenarios where standard analysis may not capture the full picture. **Custom analysis:** Needs that go beyond the platform's self-service capabilities. *** ### How to Reach Us Contact the GrowthFactor analyst team through any channel: | Channel | Contact | | --------- | ---------------------------------------------------- | | **Email** | | | **Slack** | Direct channel (if configured for your organization) | Response times vary by plan level and request complexity. Growth and Enterprise plans include dedicated analyst support with prioritized response. *** ### What Experts Provide Our analysts bring 50+ years of combined retail real estate experience to every engagement: * **Unbiased recommendations:** Pure data validation without agenda * **Go/no-go guidance:** Clear recommendations when you're stuck between options * **Custom modeling:** Analysis tailored to your specific concept and requirements * **Direct discussion:** Talk through findings and implications, not just receive a report --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.growthfactor.ai/getting-started/contacting-our-experts.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.