Custom Evaluators
A custom evaluator is an evaluator agent your team writes. Each one scores a location against criteria you define. It reads your instructions, pulls in whatever real data you give it access to, and returns a rating with the reasoning behind it.
Evaluators run in studies on pins, on your existing stores, and on deals.
Creating an Evaluator
Evaluators are configured per workspace, in the Custom Evaluators tab of Workspace Settings. Workspace Settings is admin-only, so admins write and manage the evaluators. Everyone with access to the workspace sees them and can run them on a location.
A new sub-workspace starts with a copy of its parent's evaluators. The copies are independent of the originals.
Click New evaluator to create one, or pick an existing evaluator from the Evaluator dropdown to see its configuration.
Name — the name for the evaluator, showed in dropdowns and exports.
Purpose — a short description of what this evaluator judges.
Instructions — what the evaluator should weigh when it scores a location. Write it the way you'd brief an analyst. See Writing Evaluator Prompts.
Data sources — real data about the site it can pull in while scoring. See below.
A new evaluator needs a name, a purpose, and instructions before Create evaluator is available. Once it exists, edits save on their own a couple of seconds after you stop typing. The status under the form reads Saving…, then Saved. Empty a field and it reads Not saved — every field needs a value instead.
If someone else changes the evaluator you're editing first, your save is refused and a dialog appears naming that evaluator. Review theirs loads what they wrote, discarding yours. Override saves your version over it.
The Workspace Default
One evaluator per workspace can be the default. It's the one a location is evaluated with when you open its panel, and it sorts to the top of every evaluator picker with · Default after its name.
Select an evaluator and click Make default to set it, or Clear default to unset it. The note to the left tells you where the selected one stands — Locations in this workspace evaluate with this one. or Locations evaluate with the workspace default.
Data Sources
Open the Add data source menu to give an evaluator real data to work from. Each source you add becomes a card. Click a card to expand it for a description of the source and its settings. Leave a setting empty and the evaluator falls back to your workspace's configured default, which the badge on the card reports as Organization defaults — or as a count, like 2 set.
Demographics Data
Population, income and age around the site
—
Vehicle Traffic
Traffic counts on nearby roads
Search radius, road type, hour of day
Foot Traffic
Visit patterns at the site
—
Nearby Businesses
Brands trading near the site
—
Cannibalization Data
Trade-area overlap with your existing stores
—
Analog Stores
Your stores most similar to this site
Store size
The trade area the area-based sources measure across comes from the workspace's default trade zone, in the Defaults tab. Change it there to change it for every evaluator.
Remove a source with the X on its card. The Add data source menu only lists sources the evaluator doesn't have yet, so it disappears once all six are added. An evaluator with no data sources still runs, and its card reads No data sources yet. This evaluator will score on the location alone.
A source that can't answer fails the run rather than letting the evaluator score around missing data. Add only the sources the criteria actually need.
Deleting an Evaluator
Click Delete below the form and confirm. The evaluator stops appearing on locations. Evaluations it already produced stay in history.
Running an Evaluator
Custom Evaluator Agents is the first card in the operations list of a pin, an existing store, or a deal selected on the study map. On a pin, that list is the Data tab. Opening the panel evaluates the location with the workspace default, or with the only evaluator there is.
Each result shows:
Rating — a badge carrying the evaluator's verdict, colored on the same Excellent / Great / Good / OK / Bad scale as the GrowthFactor Score. A number is read against its maximum, so a score out of five reads 4/5. Word grades like Strong and letter grades like B+ are colored too. A rating the scale can't place shows in grey.
Justification — the written reasoning, collapsed after three lines with a Show more toggle.
Evaluated — how long ago the result was produced.
Where the workspace has more than one evaluator, a dropdown at the top of the card switches between them. Picking one that hasn't judged this location yet runs it. Admins also get a gear, Manage evaluators, that opens the Custom Evaluators tab.
A location that's already been judged shows the verdict it has rather than spending a fresh run. Two locations at the same address share that verdict, so a pin you drop on a deal you already evaluated opens with the deal's result. Change the address, notes, or custom fields behind a location and it re-evaluates on its own, as does editing the evaluator itself. Click Rerun evaluator to score it again from scratch — use that when the standing result looks stale or wrong.
A location this evaluator hasn't scored reads Not evaluated yet, with a Run evaluator button. A workspace with nothing configured reads No evaluator agents, and admins get a Create evaluator shortcut into Workspace Settings.
Evaluation History
Once a location has more than one run for the selected evaluator, View past evaluations appears at the foot of the card with the run count beside it. It opens the full history, grouped by day under Today, Yesterday, or the date. Each run lists the time it finished, its rating, how long it took, and its justification. The dropdown in the header switches evaluators without closing the dialog.
In a Study Export
A study's PDF carries evaluation history for the pins in it — a page per evaluator that has run on a pin, filed under that pin's own pages, with up to the eight most recent runs. Turn it off with Evaluation history under Appendix in Export options.
Existing runs print as they stand — exporting never evaluates a location. Only the study's own pins are covered, not the stores and deals it borrows. See Sharing and Exporting Studies.
Custom Evaluators and Site Score
Custom Evaluators is replacing the GrowthFactor Score. Where you have both, the Site Score tab in Workspace Settings carries a Deprecated label and a notice pointing here. Existing Site Score configuration keeps working.
Asking the Agent
The agent can read your evaluators and run them. Try:
"What evaluators do we have?"
"Run the drive-thru evaluator on P1"
"Score these three candidates with our standard evaluator and compare them"
It answers with the verdict a location already has rather than re-running one, so what it tells you matches what the card shows. Ask it to score a location again to force a fresh run. See GrowthFactor Agent.
Related Features
Workspace Settings — where evaluators are written and managed
GrowthFactor Score — the lens-based score Custom Evaluators replaces
Pins — the panel an evaluator runs from
Cannibalization — one of the data sources an evaluator can use
Last updated
Was this helpful?

